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POLICIES

Terms & Conditions

The terms that apply when you use demor.in or place an order with us.

Home/Terms & Conditions

Approved by the business owner on 23 October 2026. The published terms apply to purchases made after publication, subject to mandatory consumer rights and operational checkout availability.

Business and complaints

Legal seller: Darshan Manoj Mohite (proprietor, trading as D M Enterprise; DEMOR brand), GSTIN 27HBNPM6784E1ZY. Registered address: First Floor, Flat No. 14, PRAPHMESH, Sinhgad Road, Near Sinhgad Flyover, Anandnagar S.O., Pune, Maharashtra 411051, India. Customer care: +91 77588 60145, contect@demor.in. Grievance officer: Darshan Manoj Mohite; grievance contact: contect@demor.in / +91 77588 60145.

Products, prices and information

Items are sold subject to actual available stock, correct product description and serviceability. Product prices are displayed in Indian rupees and are intended to include applicable taxes; the final amount and any delivery fees must be shown before you confirm an order. Any original/compare-at price must be genuine and supported by records. Product photos or illustrations must be identified accurately. Contact customer care for measurements or required product declarations not shown online.

Accounts and checkout

You may browse without signing in, but must authenticate before placing an order. You are responsible for keeping your account credentials and private order-access codes confidential. An order request is not a completed payment until the payment provider confirms it; test payments do not represent a real purchase.

Payments and tax documents

Available payment methods are those displayed at checkout. Payments are processed by the designated payment provider. The seller, Darshan Manoj Mohite (D M Enterprise), is responsible for providing any tax invoice required under applicable GST rules; request a copy through customer support if it has not been sent to you.

Shipping, cancellation and returns

Our size-exchange policy allows an eligible size exchange within seven calendar days of delivery, not ordinary change-of-mind refunds. For a customer-selected wrong size, the agreed actual reverse-courier charge is payable by the customer; DEMOR pays replacement delivery. Valid defective, damaged, wrong or misdescribed products retain their legal remedies, with DEMOR bearing reasonable return shipping for upheld merchant-error cases. See Shipping & Returns for full details before purchasing. A paid order cancellation may require payment-provider refund processing; a cancellation acknowledgement is not itself proof of refund.

Customer rights

Nothing in these terms excludes rights or remedies guaranteed by applicable Indian consumer protection law. If an item is defective, incorrect or not as described, contact customer support with the order number and supporting information.

Website use and governing law

Please do not attempt to interfere with the site, other customers' accounts or its security. Indian law governs these terms, subject to mandatory consumer rights and the jurisdiction otherwise available under law.