Privacy Policy

Reviewed and approved by the business owner on 23 October 2026. This notice describes how DEMOR handles information submitted through this website.

Business and privacy contact

DEMOR is operated by Darshan Manoj Mohite, proprietor of D M Enterprise (GSTIN: 27HBNPM6784E1ZY). Registered business address: First Floor, Flat No. 14, PRAPHMESH, Sinhgad Road, Near Sinhgad Flyover, Anandnagar S.O., Pune, Maharashtra 411051, India. Customer privacy contact: contect@demor.in; phone +91 77588 60145.

Personal information collected

When you create an account or order, we handle your name, email address, phone number, delivery and billing address, selected items, payment and delivery status, complaints, and communications. The store also uses essential technical data and security logs. Account sign-in is provided by Netlify Identity; orders and customer support are stored in our store database.

Why we use information

• To create and authenticate accounts; prevent unauthorised access and fraud.
• To process orders, obtain payments, arrange shipments, returns, support and refunds.
• To respond to enquiries and consumer complaints.
• To meet applicable tax, accounting, dispute handling and security obligations.

Who receives information

We use hosting and identity services (Netlify), database hosting (Neon), and, when enabled for an order, payment processing (Razorpay) and logistics services (such as Shiprocket and couriers). Only information necessary for the relevant service is shared. Payment card data is entered with the payment provider, not in our website order form. These third-party services maintain their own practices and notices.

Cookies and browser storage

Essential session cookies help protect the owner console. Your browser may store your shopping bag, wishlist, and private order-access token on this device. If this is a shared phone or computer, remove saved orders through My Orders and sign out when finished. We do not request marketing consent through preselected checkboxes.

Security and retention

We use access controls, server-side order verification and protected authentication mechanisms. No website can promise absolute security. We keep records only as needed for service, fraud prevention, legitimate disputes and applicable legal retention requirements; some transaction records cannot be removed immediately after an account deletion request.

Your requests and complaints

To ask about your personal data, correct inaccurate details, request deletion when applicable, or raise a privacy concern, use Customer Support or write to contect@demor.in. Please do not send passwords, payment card details or OTPs. We may need to verify your identity before disclosing or changing private data.

Policy updates

We may update this notice when services or legal requirements change. The date above shows the current version.